Southern Academy of Business and Technology(SABT)

Advanced Diploma of Banking Services Management

Australian Training School trading as Southern Academy of Business and Technology
RTO Code: 31595
CRICOS Provider Code: 03602E


78 Weeks.


Advanced Diploma


Sydney, Adelaide

About This Course
Course Overview

This qualification reflects senior management and service roles with team and business result responsibilities in banking or other deposit taking institutions, customer contact centres or retail financial services environments. At this level individuals are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues. They work across a broad range of technical or management functions with accountability for personal outputs and for team outcomes. 

Licensing, legislative, regulatory or certification considerations 

Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements. 


Eight (8) core units and six (6) elective units are required for the award of the FNS60622 Advanced Diploma of Banking Services Management. Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.  

The latest release of the qualification and packaging rules can be found at the following link:

Course Structure

BSBESB404Market new business ventures Core
BSBLDR602Provide leadership across the organisation Core
BSBLDR522 Manage people performance Core
BSBOPS505 Manage organisational customer service Core
BSBSTR601 Manage innovation and continuous improvement Core
FNSSAM611 Monitor performance of financial products and services in meeting client needs Core
FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry Core
FNSINC411 Conduct work according to professional practices in the financial services industry Core
BSBSUS511 Develop workplace policies and procedures for sustainability Elective
FNSORG501 Develop and manage a budget Elective
FNSACC634Monitor corporate governance activities Elective
BSBLDR601 Lead and manage organisational change Elective
BSBTWK503Manage meetings Elective
BSBSTR602 Develop organisational strategies Elective

Note: Students who have completed the units in bold will receive credit transfer and will complete all other units as per our schedule for these students. 


Australian Training School trading as Southern Academy of Business and Technology
RTO Code: 31595
CRICOS Provider Code: 03602E

Entry Requirements

Southern Academy of Business and Technology has the following entry requirements: 

International students must: 

  • Be at least 17 years of age and have completed the equivalent of Year 12. 
  • Participate in a course entry interview to determine suitability for the course and student needs. 
  • Have an IELTS* score of 5.5 (test results must be no more than 2 years old).  English language competence can also be demonstrated through documented evidence of any of the following: 
  • Educated for 5 years in an English-speaking country; or 
  • Completed at least 6 months of a Certificate IV level course in an Australian RTO; or 
  • Successful completion of an English Placement Test 

*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 5.5. 

Course Duration

This qualification will be delivered over 78 weeks, including 60 weeks of training and assessment spread over 6 terms of 10 weeks each and 18 weeks of holidays. 

Delivery Mode and Location

This program is delivered in the classroom and through structured self-study. 

Delivery site includes:

Sydney Campus: 95 Bathurst Street, Sydney, NSW 2000 

Adelaide Campus:  97 Pirie St, Adelaide, SA 5000 

Learner Characteristics and Target Group

Target groups for the FNS60622 Advanced Diploma of Banking Services Management are international students who are: 

  • Seeking to pursue a career in banking services management. 
  • Seeking to enter a new industry sector. 
  • Seeking a pathway to higher-level qualifications. 

Characteristics of the target group are as follows: 

Students will be from a range of countries and may be living in Australia for the first time or may have been here in the recent or more distant past.  

Many will speak English as a second language, although an entry level has been set to ensure students are able to complete course work.  

Students are expected to typically fall into the age range of 18 – 35 as people still establishing or changing careers. 

Credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe. 

Career Outcomes

Students who complete this course may be able to seek employment as:

  • Regional Executive (Banking)

Education Pathways

Potential employment options include senior management and service job roles across a range of industries. 

Students who complete this course may wish to continue their education into a range of other Graduate Diploma level qualifications in accounting or financial services. 

Course Progress

Note that for international student’s satisfactory course progress is required in order to meet visa requirements. More information can be found in the International Student Handbook that also includes information on the specific support that is available to international students. Students who are identified as being at risk of not meeting course progress requirements will be provided with additional support as recorded in an intervention strategy.

Enrolment And Orientation

Upon acceptance of a student’s application for enrolment, a letter of offer, as well as a written agreement and tax invoice for remaining fees, will be forwarded to students. Students must read through all provided information as it will provide all necessary information about the course of study. A Confirmation of Enrolment (CoE) letter will be issued once the signed acceptance of the offer and written agreement are received. The first day of each course will include orientation and induction. Orientation will include information about the campus, living in Australia, accessing our support services and methods for achieving success throughout the course, including course progress requirements.
This course outline should be read in conjunction with Southern Academy of Business and Technology Student Handbook.

Additional Support

Southern Academy of Business and Technology provides learning and welfare support to ensure a supported and successful learning environment for all students. Support arrangements are detailed in the Student Support Policy and Associated Procedures and details of all student support services are included in the Student Handbook and provided to students at orientation. Students’ course progress is monitored throughout the course as per our Course Progress and Attendance Policy and Associated Procedures 

Training Arrangements

The following facilities, equipment and resources will be used to deliver and assess this qualification:  

  • Training rooms, including desks, chairs, whiteboard, and overhead projector 
  • Computers with Microsoft Office and access to the Internet. 
  • Learning and assessment materials as outlined in this TAS. 

In addition, all students who are undertaking the FNS60622 Advanced Diploma of Banking Services Management must have the following resources while in class.  

  • A laptop that is installed with Microsoft Office or similar. 

Assessment Arrangements

Assessment will occur through a variety of methods, including projects incorporating role-plays, case studies, observations, and short answer questions.  

Assessment conditions will ensure a simulated workplace environment for classroom-based assessment.  

Assessment tasks:  

  • Reflect real life work tasks. 
  • Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.  
  • Are assessed using assessment criteria that relate to the quality of work expected by the industry. 
  • Are performed to industry safety requirements as relevant. 
  • Utilise authentic workplace documentation. 
  • Require students to work with others as part of a team. 
  • Require students to plan and prioritise competing work tasks.  
  • Involve the use of standard, workplace equipment such as computers and software. 
  • Ensure that students are required to consider workplace constraints such as time and budgets. 

Course Credit

Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees, as well as the duration of the course.  

This process is outlined in Southern Academy of Business and Technology Student Enrolment and Completion Policy and Associated Procedures and Training and Assessment Policy & Associated Procedures.

Selection And Enrolment Procedures

To enroll into this course an enrolment form must be completed. which can be emailed or posted to students or downloaded from our website. The enrolment form should be completed and then sent to us along with all of the required documentation. For more information about our selection and enrolment processes, contact us at the details shown below.

Course Guides

Advanced Diploma of Banking Services Management



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